About
CrossRoads Counseling Ministries, founded in 2007, has been and continues to be a place of comfort for the hurting. Utilizing Biblical principles and counseling resources to uplift and encourage clients, CrossRoads licensed professional counselors serve individuals including teens, children, couples, and families.
Our Story
CrossRoads Counseling Ministries is Christ-centered, multi-denominational, and a 501(C)3 non-profit ministry. Providing the highest quality, accessible, professional counseling services from a distinctively Biblical perspective is top priority. Over the years CrossRoads has served clients from the age of three to 93 years!
Meet The Team
Bethany Bierlein Director
Bethany received a Bachelor of Social Work from Saginaw Valley State University. She has worked for Lutheran Home Care Agency - Hospice of Hope (now Wellspring). In addition to her roles as Bereavement Coordinator and Volunteer Coordinator, she was instrumental, along with a team of professionals, in initiating Camp Hope, a camp designed for grieving children. Bethany is also an entrepreneur along with her husband, operating a business for over 28 years. She has been a member of St. Michael’s Church for over 40 years and has served the church in a variety of roles. She and her husband have been married over 35 years and have two children and two grandchildren. Bethany is very excited about serving CrossRoads Counseling Ministries in this capacity. Her personal mission statement is to be an instrument of hope, and feels that God has been preparing her for this role for many years.
Amy S. Paten Counselor | LMSW
Amy is Master's level Clinical Social Worker licensed through the State of Michigan (LMSW). She earned her Master's degree in Social Work from the University of Michigan, Ann Arbor, and her Bachelor's degree in Social Work from the University of Michigan, Flint. She has been married for over 25 years and has two children. She is an active member and volunteer at St. Lorenz Lutheran Church and School. Amy has over 20 years of experience in the mental health field including both outpatient and inpatient services. She has training and experience working with individuals with depression, grief, anxiety, trauma, parenting and relationship issues. She enjoys working with adults, children of all ages, couples and families to educate and empower them to obtain personal growth and insight. Among other therapies Amy uses Solution Focused Therapy and Cognitive Behavioral Therapy.
Tracey Raquepaw
Counselor | LPC
Tracey is a Limited Licensed Professional Counselor (LPC) with a Master’s Degree in Counseling from Central Michigan University and a Bachelor’s Degree in Communication and Secondary Education from Saginaw Valley State University. She has been married over 33 years and has two adult children and a daughter-in-law. She is an active member of St. Martin Church. Tracey has over 10 years experience in the mental health field including experience working with individuals with depression, anxiety, trauma, and relationship issues. Tracey also provides pre-marital counseling, help with career choices and adjustment issues. Her passion is to work with couples, children of all ages and adults to facilitate motivation for change, growth and understanding of one’s purpose. The types of therapy Tracey uses include, but are not limited to: Cognitive Behavior Therapy, Person Centered Therapy, Play Therapy and Art Therapy.
Sharon
Office Manager
Sharon is the Office Manager at CrossRoads Counseling Ministries. She has had experience in the accounting departments of three companies over the years, has owned her own home based small business for over 20 years, has worked at St. Lorenz Church where she has been a life-long member, and as a decorator and visual merchandiser.
She has been married to her husband Tyson for over 35 years, has three adult children and two granddaughters. Sharon served many years in the St. Lorenz Wind Ensemble; taught Sunday school; was a charter steering committee member for MOPS; and has been on many mission trips and was a ChristCare group leader. Sharon enjoys spending time with family, quilting, being creative and traveling.
Kate
Receptionist
Kate is the evening receptionist. She answers the phone, greets clients, schedules appointments, takes payments, processes Prayer Partner requests, prepares the daily financial report and other office tasks. She started working at CrossRoads in 2018, and is a retired elementary school teacher. Kate is also a life-long member of St. Lorenz Church.
Lynne Receptionist
Lynne started at CrossRoads Counseling Ministries in July 2020. She answers the phone, greets clients, schedules appointments, takes payments and answers questions. She also helps with office/clerical duties when needed. Before retirement, Lynne was a nursing home administrator. Lynne is a member of Blessed Trinity Catholic Church. “My job gives me the opportunity to interact with people and to be a part of God’s work and this ministry to others.”