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CrossRoads Counseling COVID-19 UPDATE:

Update at CrossRoads. (June 9, 2020)

Effective Immediately, CrossRoads Counseling is now again offering on-site sessions

It is the sincerest desire of CrossRoads Counseling Ministries to keep all staff and clients safe and healthy during this COVID-19 outbreak and to error on the side of caution in order to do that.  As a result, we have conducted an assessment of our office, and have implemented a plan of action in order to reopen safely and in accord with Centers for Disease Control.  These protocols are effective Tuesday, June 9, 2020, when we re-opened our doors.

We know the protocols put in place are not ideal and we apologize in advance for any inconvenience.  Please remember that phone and video sessions will continue to be available if that is more comfortable for you.

Should you have any question or concerns, please contact our office at (989)652-0764 and we will be glad to answer them.

Philippians 4:6-7 (NLT) states, “Don’t worry about anything; instead, pray about everything. Tell God what you need, and thank him for all he has done.  Then you will experience God’s peace, which exceeds anything we can understand. His peace will guard your hearts and minds as you live in Christ Jesus.”


Phone / Video Sessions are available. The following is intended to give you an understanding regarding the ease of holding these sessions:

DOXY.ME is an on-line web site used by health professionals to communicate with patients/clients.  It is not an app and there is nothing to download.  Any computer, mobile phone, or I-pad device that has a camera and access to the internet works with DOXY.ME.  If your device does not work, you may be required to download and use Google Chrome or Safari as it is required for the provider side to work, however, your current internet browser may work fine.  The following is a step-by-step instruction list to help you log-in for your session at CrossRoads Counseling Ministries.

1. Go to the web site https://doxy.me
2. Press the GET STARTED – FOR FREE button
3. There are two buttons, one for the provider and one for the patient.  Press I’M THE PATIENT button.
4. The screen now directs you to enter your therapists Doxy.me link.  If you have an intake or a counseling session scheduled with:

Name                                    Link
Beth Bierlein                     https://doxy.me/bbierleincrcounseling
Brian Wilson                      https://doxy.me/bwilsoncrcounseling
Becky Rogers                     https://doxy.me/brogerscrcounseling  
Amy Paten                          https://doxy.me/apatencrcounseling

5. Simply insert the link and press CHECK IN.
6. A welcome screen will appear asking you to enter your name.  After entering your name, press the CHECK IN button.
7. The next screen that appears asks permission to have access to your camera.  Press the ENABLE CAMERA button.
8. The next screen is your therapists waiting room.  You will appear in your camera on the upper right corner of the screen.  Simply wait at this screen and your therapist will start the session.
9. Once the session starts you will see your therapist on the main screen and your image will remain in the upper right corner of the screen.
10. If you have problems and need assistance, please call CrossRoads Counseling Ministries and your therapist will assist you.  The phone number at CrossRoads is 989-652-0764.














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